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- Serviio console blank screen electron how to#
- Serviio console blank screen electron update#
- Serviio console blank screen electron android#
Step 3: Monitor the quality of experience in Agora Analytics in Console The time frame when the black screen appears.The UIDs of the users sending and receiving the black video.If the issue persists, contact Please provide the following information to help with the troubleshooting: The video display window is not covered by any black view.Neither the width nor height of the video view are set to 0.Check if the local and remote video views are set correctly.Check if you are using the video SDK and not the voice SDK.If the app enables the Other Rendering Method Mode, check for any rendering issue.If the issue persists after updating the driver, switch to GDI rendering, which has the app call the following function before the user joins the channel:
Serviio console blank screen electron update#
If the rendering type is D2D, update to the latest graphics card driver. Check the rendering type in the SDK log in Windows.Check if the video is enabled on both the local and remote sides.Check if the app calls the enableVideo method to enable the video.This occurs when the video is not rendered correctly or the video function is not enabled. Perform the steps in Black screen on the local side. If not, then the cause of the black video probably lies on the remote side. Check whether the remote user can preview their video on their own device.Check whether the remote user uses the channel encryption function but the local user doesn't.Switch to another network to ensure that the problem is not caused by a poor Internet connection.Check if the user disabled the remote video.This is likely caused by a video capture failure on the remote side or slow downlink network on the local side. If the app enabled the External Source Mode, check the data collected from the external video sources.Close all apps, restart your phone, and re-check. Check if another app is using the camera.On Android, see Add project permissions and Get the device permission.
Serviio console blank screen electron android#
Both Android and iOS have a runtime access permission function under System Settings.
Serviio console blank screen electron how to#
Refer to FAQ: How to solve token-related errors for troubleshooting. If any user in the call has network issues, none of the other users can see this user.īefore proceeding, ensure that your token is properly set.
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